Using Safari on iPod touch and iPhone with websites containing frames

USING SAFARI ON IPOD TOUCH AND IPHONE WITH WEBSITES CONTAINING FRAMES

* Last Modified on: December 10, 2007

* Article: 307063

Some webpages are organized into frames, where each frame displays a different web document. You can use Safari to browse and scroll through web pages containing frames by using two fingers simultaneously. When you use one finger to flick or drag up or down, you are scrolling through the web page. When you use two fingers to flick or drag up or down, you are scrolling through the frame.

Note: On a computer you will be able to scroll through such frames using a scroll bar.


Frameset on a computer

On the iPhone and iPod touch these frames do not contain any scroll bars and each frame of such frameset will be expanded to fit it's content.


Frameset on iPhone and iPod touch

In order to browse through such frames and see all of its content you will need to use the two finger scroll technique instead.

Example:
With .Mac Mail on the web, you have a preview pane window. When you select your email in the Inbox while using Safari, you need to use the two finger flick or drag up or down solution to scroll through the body of that email message. When you use just one finger, you are scrolling through the web page so you won't be able to see the body of the email message. KEYWORDS: ktech kiphone kipodtouch Did this article help you?

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iPod, iTunes for Windows FAQ (frequently asked questions)

This article links to topics and solutions for frequently asked questions about using an iPod with Windows and iTunes for Windows.

Vista

• iTunes and Windows Vista

Installing/removing

• Trouble installing iTunes or QuickTime software in Windows


• Removing  iTunes and QuickTime for Windows

Not recognized or missing

• iPod missing in "My Computer" or in iTunes on Windows


• iPod shows up in Windows but not in iTunes


• iPod not recognized when connected to Windows laptop over USB


• iPod not recognized and Windows Device Manager
  
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iPod touch: What if alarm does not make a sound effect through speaker

Issue or symptom

In certain instances, the alarm set via Clock on iPod touch may not make a sound effect through the built-in speaker, but may make a sound effect through the headphones.

Products affected

• 
  iPod touch


• 
  iPod touch software 1.1.2

Solution

If this happens, sync iPod touch with iTunes and then turn iPod touch off (press and hold the Sleep/Wake button, then drag the onscreen red slider). Turn iPod touch on and then verify that you have Sound Effects configured as you would expect by tapping Settings > General > Sound Effects.

Additional

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iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows XP and Vista

Issue or Symptom

If an iPhone or iPod touch is not recognized in iTunes on Windows XP or Vista, the Apple Mobile Device Service (AMDS) may need to be restarted. If AMDS cannot be restarted, you may need to remove and reinstall the service.

Products affected

• iPhone


• iPod touch


• Windows XP


• Windows Vista

Solution

Restart the Apple Mobile Device Service (AMDS)

• Windows XP
  1. Close iTunes and disconnect the iPhone or iPod touch.
  2. Choose Start > Control Panel.
  3. Inside the Control Panel, open Administrative Tools.
  4. Open Services.
  5. Select Apple Mobile Device and click Stop the service as shown below:

     

  6. After the service is stopped, Click
     
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iPod touch: Supported file formats

The following audio file formats are supported by iPod touch. These include formats for audiobooks and podcasting:

• AAC (M4A, M4B, M4P, up to 320 Kbps)


• Apple Lossless (a high-quality compressed format)


• MP3 (up to 320 Kbps)


• MP3 Variable Bit Rate (VBR)


• WAV


• AA (audible.com spoken word, formats 2, 3, and 4)


• AIFF

The following video file formats are supported by iPod touch:

• H.264 (Baseline Profile Level 3.0)


• MPEG-4 (Simple Profile)

iPod touch does not support WMA, MPEG Layer 1, MPEG Layer 2 audio files, or
audible.com format 1.

If you have a song or video in your iTunes library that isn't supported by iPod

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iTunes reports that "iTunes cannot recognize this iPod at this time"

Symptom

If iTunes displays one of the following messages when you connect iPod nano (3rd generation) or iPod classic, proceed to the Solution section:

• iTunes for Windows
  
  
  

  
  
  



• iTunes for Mac
  

  
  
  

Products affected

• 
  iPod nano (3rd generation)
  


• 
  iPod classic
  

Solution

In some cases, your iPod may simply need to be reset. Follow the steps below to reset your iPod:

1. Toggle the Hold switch on and off. (Slide it to Hold, and then turn it off again).


2. Press and hold the Menu and Center buttons simultaneously
   
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iPod touch not recognized in iTunes for Mac OS X

Note: This article is for Mac OS X users. If you are using a Windows PC, please refer to support document 306640.

If you are experiencing a symptom where iPod touch does not appear in the Source list in iTunes after you connect it to your Mac, refer to the troubleshooting suggestions below.

Check the iPod touch Display

When you connect iPod touch to your computer, the iPod touch should display an image or message on the display. If you do not see any image, refer to support document

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iPhone and iPod touch: How to remove and reinstall the Apple Mobile Device Service on Mac OS X

If an iPhone or iPod touch is not recognized in iTunes on a Mac, the Apple Mobile Device Service may need to be removed and reinstalled.

If you haven't already, try these troubleshooting pages:

• iPod touch Troubleshooting Assistant


• iPhone Troubleshooting Assistant


• iPod touch not recognized in iTunes for Mac OS X


• iPhone not recognized in iTunes for Mac OS X

If the issue continues after using the troubleshooting assistant, follow these steps to remove and reinstall the Apple Mobile Device Service on Mac OS X. Note that you'll need authenticate with an

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iPod classic: Audio still heard when volume level is set to 0

Issue or symptom

Music and other audio may still be heard from the iPod even when the volume level is set to 0 or the lowest setting.

Products affected

• iPod classic

Solution

If you want the iPod audio to be silent, press the Play/Pause button to pause playback.

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iTunes for Windows: iPod Diagnostics

Summary

iTunes for Windows includes an iPod Diagnostics feature that can assist you in troubleshooting an issue when trying to use your iPod or iPhone with iTunes. This feature tests iPod and iPhone connectivity on a Windows PC running iTunes. iPod Diagnostics in iTunes does not test the hardware or software on the iPod itself.

Using iPod Diagnostics in iTunes

To begin follow these steps:

1. Install the latest version of iTunes.


2. Open iTunes and choose Run Diagnostics from the Help menu.


3. Select iPod connectivity tests and click Next.
   

The resulting information (sample shown below) can help you troubleshoot iPod connectivity issues on a

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iPhone and iPod touch: Tips when using Wi-Fi

See the iPhone User's Guide or iPod touch Features Guide for information on configuring Wi-Fi. Check these suggestions if you run into any issues using Wi-Fi. For best results, make sure you are using the most recent iPhone or iPod touch software. See this document for information on how to check for software updates.

Try renewing DHCP lease at commercial hotspots

If you are having issues using a commercial (paid) Wi-Fi hotspot, like at an airport or coffee shop, try renewing your DHCP lease.

1. Tap Settings > Wi-Fi Networks, then pick the network.


2. In the DHCP panel, select
   
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Error 1601 or 1602 when restoring iPhone or iPod touch in iTunes

Issue

When trying to restore your iPhone in iTunes, you may see the following message followed by an error code 1601 or 1602:

The iPhone could not be restored. An unknown error occurred.

Or when trying to restore your iPod touch in iTunes, you may see the following message:

The iPod "[username]" could not be restored. An unknown error occurred (1602)

Products affected

• 
  iPhone
  


• 
  iPod touch
  


• 
  iTunes 7.4.3 or earlier
  

Solution

Completely remove iTunes and Apple Mobile Device support and then reinstall iTunes 7.5 or later. Click the appropriate link below for

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iPhone and iPod touch: Wrong passcode results in red disabled screen

iPhone and iPod touch allow you to set a passcode to be entered when powered on or when the wake button is pressed. This is explained in the iPhone User's Guide and iPod touch Features Guide.

Note that if you enter the wrong passcode you'll see a screen that says "Wrong Passcode, try again."

If you enter the wrong passcode too many times, you'll see a message that says "iPhone is disabled" and to try again later:

Note: The screen on iPod touch will read as "iPod

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iPhone: UK dictionary and keyboard is set to US by default

Issue or symptom

When first activating an iPhone purchased in the UK (or using iTunes to restore a UK iPhone to the factory settings), the iPhone is configured for the US English keyboard and dictionary. Certain keys such as the £ key may not be where you may expect, and typing in a word may result in US English spelling suggestion.

Products affected

• iPhone purchased in the UK


• iTunes 7.5 or later (required to activate iPhone purchased in the UK)


• iPhone Software 1.1.2

Solution

After activating for the first time (or restoring), choose

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Updating and restoring iPhone and iPod touch software

You can use iTunes to update or restore iPhone or iPod touch software. Apple recommends updating iPhone or iPod touch to use the latest software. You can also restore the software, which puts iPhone or iPod touch back to its factory condition.

If you choose to update, the iPhone or iPod touch software is updated but your settings and media are not affected.

If you choose to restore, all data is erased from iPhone or iPod touch, including songs, videos, contacts, photos, calendar information, and any other data. All iPhone or iPod touch settings are restored to their

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Identifying iPod models

This document will help you determine the model of iPod you have as well as the latest version of iPod software available for your model. To ensure that your Mac or PC is compatible, check the system requirements for your particular iPod.

You can always download the latest iTunes software at http://www.apple.com/ipod/download/. When you have the latest version, use the iTunes menus to check for updates. On the Mac choose File > Check for Updates. On Windows choose Help > Check for Updates.

You can tell which iPod model you have

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iPod touch: How to sync contacts and calendars

Syncing Calendars from Your Computer

If you've set up iTunes to sync calendars, iTunes automatically updates your calendar on iPod touch whenever you connect it to your computer.

On a Mac

When you sync Calendars with iPod touch, calendars you've set to sync, such as your events and tasks in iCal and Microsoft Entourage, will be synced with iPod touch.

On a PC

When you sync Calendars with iPod touch, Microsoft Outlook calendars you've set to sync will be synced with iPod touch.

Syncing Contact Information from your Computer

If you've set iTunes to sync contacts, iTunes automatically keeps your contacts

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iTunes Store: Nike Sport Music Frequently Asked Questions

Nike Sport Music Frequently Asked Questions (FAQ)

1. What is the Nike Sport Music section of the iTunes Store?
2. Where can I get more information about the Nike Sport Music section of the iTunes Store?
3. What is a Sport iMix?
4. Can anyone create a Sport iMix?
5. When I download a
   
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Using iPod photo with Belkin Media Reader and Belkin Camera Link

iPod photo Software 1.1 continues to support the Belkin Media Reader and the Belkin Camera Link, with the following differences:

With the Belkin Media Reader with iPod Software 1.1 for iPod photo, you can browse photos you just imported without having to sync iPod with your computer.

The Belkin Camera Link functions the same, whether you are using the 1.0 or 1.1 software. This means if you want to view the photos you imported to iPod photo, load them on your computer from iPod and then use iTunes 4.7 or later to sync them back to iPod photo.

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iPod and iPhone: TV Out support

The following devices have support for TV Out:

• iPod touch


• iPhone (software version 1.1.1 or later required)


• iPod nano (3rd generation)


• iPod classic


• iPod (5th generation)


• iPod with color display (iPod photo)

Note: Other iPod models may support viewing of photos or slideshows on the iPod display but do not support TV Out.

The following docks support TV Out when used with an iPod model or iPhone that supports TV Out:

• Apple Universal Dock (requires either the Apple Composite
  
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